Terms and Conditions

Payments
We accept the following payment methods on our Site:

• Credit Card;
• PayPal;
• Debit;

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

• Standard Delivery by Australia Post. Delivery takes 3-5 business days.
• Standard Delivery by Sendle. Delivery takes 3-5 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and public holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:

• Good is broken; or
• Good does not match description.

Refunds do not apply to the following goods:

• Retired and Vintage items (as outlined by category and description).

Returns

Once physical location is setup, Returns can be made in person at the following location(s): At any of our stores.

Returns can be made by post/courier. To return a good by post, follow the following procedure:
Send an email for instructions including a picture of the goods, you must pay your own postage.

If you have any enquiries of questions please contact us at thecollectorsden@outlook.com

These terms and conditions (the "Terms and Conditions") govern the use of www.collectorsden.com.au (the "Site").

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of "thecollectorsden" and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Some content used for thumbnail categories are sourced from https://unsplash.com/. Their Licence agreement states - 

Unsplash photos are made to be used freely. Our license reflects that.

• All photos can be downloaded and used for free
• Commercial and non-commercial purposes
• No permission needed 

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:

• Toys.
• Trading Card Games
• Used Goods

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.